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Find answers to commonly raised questions.

We ship to the following countries.
USA, Canada, Belgium, Germany, Austria, Luxembourg, Netherlands, Denmark, France, and Italy.

Within the United States we offer free shipping on all products! Order processing can take up to 5-7 days and shipping can take an addition 5-7 days.
International orders can take up to 7-15 days, depending on location. If you need anything expedited, email us (prior to ordering) and we will arrange what you need.

We offer a full refund to all customers who do not receive their product(s). within the stated time frame allotted for shipping. If your product(s) are lost in transit we will either refund your purchase or resend your order!

We ship our canvases ready-to-hang! You do not have to do anything but pull it out of the box and hang the canvas on your wall mount, whether that be a simple nail or 3M removable sticky mount!

Absolutely! In the checkout page, we use 128 bit SSL encryption on our checkout page. Note the “https” when on the checkout page. This means there is a secure, encrypted connection. Additionally, none of your financial information goes through us but rather an independent third party secure payment processing system. 

If your order is damaged in shipping we will happily resend your order if proof is provided.

Yes, we can print custom pictures on products (canvases mask or mugs)! However, we only do so upon special request (you must send an email to info@biologyprints.com) and with the following stipulation.


1. The custom picture you send must be in the correct picture aspect ratio (this of course depends on which product you are interested in and what size). Thus, please send such information regarding product type and size in your initial email to us!

2. Custom prints are very time-consuming to bring to fruition (because of many different reasons), and in an effort to make it worth the endeavor to produce these custom prints, we ask that any slides that you provide, you sign a consent and release form so we can make it into an official product for other consumers to buy on the website. Otherwise, what has happened in the past is that other consumers see these custom prints online and are frustrated they themselves cannot order them.

3. As it relates to the price, contingent upon signing a consent and release form, such custom prints cost exactly double the cost of the current prices listed on the website for that product.

Please do not hesitate to let me know if there any other questions.

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